1. Introduction

This Cookie Policy explains how Pinnacle Grand Sphere Capital ("we", "our", "us") uses cookies and similar tracking technologies when you visit our website and platform. By continuing to browse or use our Services, you consent to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function efficiently, improve user experience, and provide information to website owners. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. How We Use Cookies

Pinnacle Grand Sphere Capital uses cookies for the following purposes:

Essential Cookies: These cookies are strictly necessary for the operation of our platform. They enable core functions such as secure login, session management, and account authentication. Without these cookies, the services you have requested cannot be provided.

Performance Cookies: These cookies collect anonymous information about how visitors use our website, such as which pages are visited most frequently and whether users encounter error messages. This data helps us improve the performance and usability of our platform.

Functionality Cookies: These cookies allow our website to remember choices you make, such as your preferred language, currency, or region. They provide enhanced, personalised features to improve your experience.

Security Cookies: These cookies help us detect and prevent fraudulent activity, protect user accounts, and enforce our security protocols. They are critical to maintaining the integrity of our platform and safeguarding your data.

4. Third-Party Cookies

In some cases, we may use cookies set by third-party services that appear on our pages. These third parties include analytics providers and payment processors. We do not control the cookies set by these third parties, and we recommend reviewing their respective privacy and cookie policies for more information.

5. Cookies We Use

The following categories of cookies may be placed on your device when you use our platform:

• Session ID Cookies — Maintain your login session while you navigate the platform. Expire when you close your browser.
• CSRF Token Cookies — Protect against cross-site request forgery attacks to keep your transactions secure.
• Preference Cookies — Store your language and display preferences for up to 12 months.
• Analytics Cookies — Track page views and user interactions anonymously to help us improve our services. Retained for up to 24 months.

6. Managing Your Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling certain cookies may affect the functionality of our platform — in particular, essential cookies are required for secure access to your account. Below are links to cookie management instructions for popular browsers:

• Google Chrome: Settings > Privacy and Security > Cookies
• Mozilla Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Microsoft Edge: Settings > Cookies and Site Permissions

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. At present, there is no universally accepted standard for how companies should respond to DNT signals. We currently do not respond to DNT signals, but we will review and update this practice as standards evolve.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Pinnacle Grand Sphere Capital
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: support@pinnaclegrandsphere.com
Phone: +44 20 7946 0958

Last updated: April 2026